North Sound ACH supports a regional care coordination hub, which takes referrals from across the region about individuals and families struggling due to physical, behavioral, and social needs. The Community Hub serves as a central registry for a network of care coordination agencies (CCAs), helping to eliminate structural barriers while reducing the duplication of services. The Hub also serves as the central infrastructure for tracking and measuring specific health outcomes, agency outcomes, staff outcomes, and opportunities for coordinated quality improvement efforts.

CCAs are organizations contracted with the Community Hub to deliver direct care coordination services to community members. The Hub and its network of CCAs work in partnership to identify high-risk individuals and direct them to appropriate service providers.

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How does it work?

As an ACH (Accountable Community of Health), we are part of a statewide coordinated effort to provide regional infrastructure for sustainable financing for community-based care coordination. See our video (click here), produced by consultant firm DH.

Each Community Care Hub of Washington connects and coordinates a regional network of social and health services providers, so people can get the care they need when they need it. Hub providers and partners reflect their client’s culture and respect them as individuals with a unique set of needs.

Once engaged, people who need social and health services are matched to a community-based worker, based on culture and language preferences, who will walk them through the process of connecting to services from start to finish, following up to ensure they received the care and support they needed.

You can read more about our regions Community Hub on our brochure here. 

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Fill out our referral form here!

You can make a referral at anytime – for yourself, a friend or family member, or a client. Click on the link below, or call (360) 610-7688. If you have questions, reach out to the Hub team at Hub@NorthSoundACH.org

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Join us for community based worker (CBW) learning sessions!

We invite North Sound community based workers (CBWs)*, health providers, advocates, and interested community members to join us in our new virtual CBW Learning Sessions led by Mario Bañuelos, North Sound ACH Workforce Development Manager. Together, we will deepen understanding of critical topics and policy changes that shape health access and wellbeing in our region. If you have questions about any upcoming sessions, reach out to Mario at MarioB@NorthSoundACH.org.

*CBWs include: Community Health Workers (CHWs) Promotores de Salud, Community Health Representatives (CHRS), Doulas, Peers Support Specialists, Care Coordinators, Community Navigators and other Community Based Workers

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Our 2025 recruitment cycle is now closed and no longer accepting applications. Announcements about future cycles of recruitment will be made in our newsletter, click here to sign up.

Frequently Asked Questions

What if we want to talk to someone before submitting an application?	Pre-application meeting times will be offered Friday, April 25 and Tuesday, April 29. For anyone interested in scheduling a 1:1 meeting before completing your application, please contact Rajdeep Atwal, Director of Care Coordination at rajdeep@northsoundach.org. Attending a pre-application meeting is not mandatory.   Questions can also be submitted in writing before May 9, 2025  to hub@northsoundach.org. Please add Community Hub Application Question to the subject line. Questions received, as well as responses, can be found at https://northsoundach.org/community-hub/
Where can we find the North Sound ACH Community Care Hub Application?	You can find and complete the Community Care Hub application here: https://www.surveymonkey.com/r/northsound-hub-application
When do we need to have our application complete?	We will be accepting applications through Friday, May 9 at 5 p.m. Completed applications must include the budget template included in this message.
How will we know where we are in the application process?	Applicants will be notified if they were selected to advance to an interview with our Care Coordination Hub team by Friday, May 16. Interviews will be offered Wednesday, May 20 through Friday, May 28.
We are ready to submit our budget template for the Care Coordination Hub program.  Where should I send it? Or will there be an opportunity to upload it at the end of the survey/application link?	The application includes a link to upload your budget template before final submission.  The application cannot be submitted without uploading the template.
Is this application is for only new Hub partners or is this the application for 2026 funding for Care Coordination that an organization will need to complete?	The Care Coordination Hub at North Sound ACH is growing and this current application is for interested new partners.  Partners currently contracted with us will be made aware of our renewal process before the end of their contract term.
I am wondering if there is a word or PDF file that someone could send us of the application questions. It would be helpful for our team to review and edit content prior to entering it into the survey monkey structure.	At this time, the application is only available in its current digital format. You can however, navigate through the application to view all of the questions and work offline with your team(s) to answer before entering your responses for final submission.

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We are seeking community resources!

If you have knowledge of community resources around housing, food, utilities, transportation, childcare, weatherization/home repair, or any other resources that assist community members in the North Sound, please let us know by filling out this quick form. This information will help our CCAs in their work and will be shared with all of our partners!